Quick answers to guests most common questions
Phone Number: 778-743-7399
- To receive a full refund, guests must cancel within 48 hours of booking, and the cancellation must occur at least 14 days before check-in
- If they cancel between 7 and 14 days before check-in, you’ll be paid 50% for all nights
- If they cancel after that, you’ll be paid 100% for all nights
To change a booking, please refer to your booking confirmation email and click the link in the footer. If you are having trouble, you can call us or email anytime. We are happy to help!
Our team has dedicated property managers who work to keep you happy. If you require anything while staying at one of our vacation properties, please email us at the info above and we will respond asap!